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Frequently Asked Questions!

Brute Jute bags cannot go in the washing machine. Please keep it out of water so that it won’t get damaged. The bag is designed so that only a quick wipe down on the inside of the bag is necessary.

Don’t worry, jute has the tendency to be quite firm. Simply put items in the bag to help it stretch it out and stand up straight and allow some time for it to break in. 

You can view our return policy here.

All of our shipping info can be seen here.